Job Summary
The Field Service Technician role focuses on delivering exceptional service and support for health-related systems and equipment across the Seattle/Tacoma and Portland areas. This position is essential in maintaining safety and quality processes while ensuring that all systems function optimally within the designated regions. The technician will be responsible for executing regular maintenance, addressing software issues, and managing various systems related to kiosks and inventory.
Responsibilities
- Troubleshoot and resolve software issues related to health systems and applications.
- Conduct regular maintenance and updates on equipment and software to ensure peak performance.
- Collaborate with team members to enhance service delivery and system operations.
- Provide technical support and guidance to clients regarding equipment and application usage.
- Maintain accurate records of service calls and inventory management tasks.
Qualifications
- Proven experience in field service or a similar technical role.
- Strong understanding of software systems and application engineering.
- Ability to work independently and manage schedule effectively.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills for client interactions.
Oak St. Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
