The Financial Counselor acts as a patient advocate to investigate insurance coverage, obtain necessary authorizations, and educate patients on their financial responsibilities. They are responsible for maintaining accurate insurance data and resolving discrepancies to ensure proper billing for treatment services. Candidates must have a high school diploma or equivalent and possess strong interpersonal and communication skills. Preferred qualifications include 2-4 years of healthcare customer service and insurance experience, with prior experience using the Epic system being a plus.
NYU Langone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
