Job Summary
The position of Front Desk Staff entails welcoming patients, overseeing check-in processes, and confirming insurance details. This role plays a vital part in coordinating appointments, responding to phone inquiries, and performing general administrative duties to foster a positive experience for patients.
Responsibilities
- Greet patients upon arrival and assist them with the check-in process.
- Verify insurance information to ensure accuracy prior to appointments.
- Manage scheduling of patient appointments effectively.
- Respond to phone inquiries and provide necessary support to callers.
- Perform various administrative tasks to support daily operations.
Qualifications
- High school diploma or GED is required.
- A minimum of six months experience in a professional administrative setting is necessary.
- Proficiency in the MS Office Suite is preferred.
- Experience in a healthcare or customer service environment is advantageous.
Lone Star Circle of Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
