Job Summary
The Front Desk Receptionist (Bilingual) plays a pivotal role in providing exceptional patient care and essential administrative support within a healthcare environment in Jacksonville, Florida. This position primarily involves assisting patients with the completion of intake forms and understanding office procedures, ensuring a smooth operational flow.
Responsibilities
- Facilitate patient intake by guiding them through forms and office protocols.
- Manage and maintain documentation within the electronic medical records (EMR) system.
- Coordinate the scheduling of referrals and authorizations as needed.
- Support operations related to surgical procedures and personal injury cases.
Qualifications
- Bilingual proficiency is essential for effective communication with diverse patient populations.
- Strong organizational skills to handle various administrative tasks efficiently.
- Ability to provide high-quality customer service in a healthcare setting.
- Familiarity with medical terminology and EMR systems is desirable.
NEO Surgical Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
