Job Summary
The Front Desk Representative plays a crucial role in overseeing patient registration, verifying insurance details, and managing appointment scheduling to promote seamless clinic operations. This position also involves collecting payments and delivering outstanding customer service to both patients and visitors within the healthcare setting.
Responsibilities
- Oversee patient registration processes.
- Verify insurance information efficiently.
- Manage appointment scheduling to optimize clinic workflow.
- Facilitate payment collection from patients.
- Provide exceptional customer service to enhance patient and visitor experience.
Qualifications
- Must possess a high school diploma or GED.
- Minimum of two years of experience in customer service.
- Preferred: One year of experience in a medical office setting.
- Preferred: Knowledge and experience with EHR (Electronic Health Record) systems.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
