Job Summary
This position focuses on delivering exceptional customer service by executing financial transactions, managing account openings, and addressing customer inquiries effectively. The banker plays a crucial role in ensuring the smooth operation of branch activities, following compliance guidelines, and recognizing sales opportunities to achieve the objectives of the branch.
Responsibilities
- Process financial transactions efficiently while ensuring customer satisfaction.
- Open and manage customer accounts accurately.
- Address and resolve various customer needs and queries.
- Maintain the day-to-day operations of the branch in accordance with policies.
- Ensure adherence to compliance standards and regulations.
- Identify and pursue sales opportunities to fulfill branch targets.
Qualifications
- Must possess a High School Diploma or GED.
- At least one year of experience in customer service or cash handling.
- Proficient with Microsoft Office and other computer applications.
- Ability to complete required compliance training successfully.
First Mid Bank & Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
