Job Summary
The Head Teller plays a pivotal role in leading and mentoring the teller team, ensuring adherence to bank regulations and operational protocols. This position not only involves handling intricate banking transactions but also includes coaching team members and supporting management with administrative duties and performance evaluations.
Responsibilities
- Provide leadership and guidance to the teller staff.
- Ensure compliance with institutional policies and operational procedures.
- Process complex banking transactions accurately and efficiently.
- Coach and develop staff to enhance their skills and performance.
- Assist management with various administrative tasks and performance reviews.
Qualifications
- High school diploma or equivalent is required.
- Demonstrated aptitude in customer service and cash handling.
- Strong proficiency in basic mathematical concepts.
- Effective verbal and written communication skills.
- Ability to effectively utilize standard office equipment.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
