Job Summary
The Health Unit Coordinator acts as the main communication hub for the medical unit, ensuring efficient management of telephone communications while welcoming patients, their families, and healthcare professionals. This role is crucial in maintaining the flow of information and supporting the overall patient care experience.
Responsibilities
- Serve as the primary point of contact for managing inbound and outbound telephone calls.
- Greet and assist patients, families, and healthcare providers in a professional manner.
- Maintain and organize patient charts accurately and efficiently.
- Perform essential clerical duties that support the overall patient care processes.
Qualifications
- High school diploma or equivalent is required.
- Familiarity with medical terminology is necessary.
- Preferred experience of at least one year in office procedures and familiarity with computer equipment; however, training will be provided.
CentraCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
