California City, California, 93505
Job description
The technician will be tasked with overseeing daily support requests, encompassing the processes of ticket creation, troubleshooting, and resolution. Additionally, this role involves contributing to the development of documentation, knowledge repositories, and best practice manuals, as well as conveying technical information to a diverse range of users. Applicants should possess 3-5 years of experience in IT help desk environments along with a high school diploma or GED. Expertise in Windows operating systems, Microsoft software applications, and network infrastructure is essential, and an A+ certification is strongly desired.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
