The Help Desk Technician will diagnose and resolve escalated technical issues across endpoints, applications, and networks while documenting incidents in the service system. They will also provide technical guidance to staff and learners to ensure reliable access to educational tools and resources. Candidates must have at least two years of relevant technical or administrative experience and a high school diploma or equivalent. Proficiency in supporting Windows/macOS environments and strong communication skills are essential for this role.
Community College Preparatory Academy Public Charter Schools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
