The Help Desk Technician serves as the primary point of contact for technology support, diagnosing and resolving hardware, software, and network issues. They are also responsible for technology administration, including device deployment, user onboarding, and maintaining accurate inventory records. Candidates must have at least one year of experience in a help desk or desktop support role and possess a high school diploma or equivalent. Proficiency in Windows, Microsoft 365, and basic networking concepts is required, with technical certifications like CompTIA A+ preferred.
Rhino Tool House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
