Michigan Center, Michigan, 49254
Job description
**Help Desk Technician**
The Help Desk Technician will oversee the management of daily support requests, encompassing ticket creation, troubleshooting, and issue resolution. This role involves contributing to the development of knowledge base documentation and effectively conveying technical solutions to both technical and non-technical users. Applicants should possess 3-5 years of experience in IT help desk support and hold a high school diploma or GED. A strong understanding of Windows operating systems, network protocols, and hardware troubleshooting is essential, and A+ certification is strongly preferred.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
