Job Summary
This role is focused on managing hospice patient care services, overseeing clinical operations, coordinating visit schedules, triaging referrals, and facilitating interdisciplinary care planning to guarantee the delivery of high-quality and compliant care. The position also involves mentoring clinical staff and playing an active role in quality assessments, performance improvements, and enhancing operational efficiency.
Responsibilities
- Supervise hospice patient care services and clinical operations.
- Manage visit scheduling and referral triage processes.
- Lead interdisciplinary care planning efforts.
- Provide mentorship and support to clinical staff members.
- Participate in quality assessments and performance improvement initiatives.
- Enhance operational efficiency within the care setting.
Qualifications
- Active RN license in the applicable state.
- Graduation from a recognized nursing program.
- A minimum of three years in direct patient care, with at least two years in hospice or home-based care.
- Knowledge of hospice care practices and regulatory compliance.
- Strong leadership and organizational capabilities.
- Competence in clinical documentation and technological tools.
- Preferred qualifications include a BSN, supervisory experience, familiarity with EMR or telehealth systems, and CHPN certification.
Heartland Hospice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
