Job Summary
The Patient Services Representative supports day-to-day administrative operations in a behavioral health setting. As a key point of contact for patients, this role helps ensure a smooth, professional, and compassionate experience while maintaining accurate patient information and records.
Responsibilities
- Register patients and maintain accurate, up-to-date records.
- Verify insurance information and assist with appointment scheduling.
- Handle financial transactions and related administrative tasks.
- Provide courteous, compassionate service while communicating with patients as a primary contact.
- Manage patient information in accordance with HIPAA regulations.
Qualifications
- An associate degree is preferred.
- Experience in healthcare administration, patient registration, or a behavioral health setting is preferred.
- Strong organizational skills and familiarity with HIPAA requirements.
- Ability to handle patient records and financial transactions accurately and professionally.
Opportunities Industrialization Center, Incorporated provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
