Moline, Illinois, 61265
Job description
**Inbound Customer Service Agent**
The Inbound Customer Service Agent is responsible for handling customer inquiries, resolving complaints, and managing data modifications while acting as the primary representative of the organization. Key duties include overseeing incoming calls, elevating issues to specialized departments, and recognizing potential sales opportunities. Applicants should have a minimum of 3 years of experience in customer service or supervisory positions, as well as a high school diploma or GED. Essential skills include expertise in data entry, effective verbal communication, and the capability to understand technical documentation.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
