Job Summary
The Inside Sales Representative plays a crucial role in converting unsold estimates into confirmed jobs while ensuring customer records are meticulously maintained in ServiceTitan. This position focuses on nurturing customer relationships, offering financing solutions, and partnering with dispatch and technical teams to deliver outstanding service.
Responsibilities
- Follow up on unsold estimates to secure bookings.
- Maintain precise customer records within the ServiceTitan system.
- Establish strong rapport with customers to enhance their experience.
- Present and explain various financing options to customers.
- Collaborate with dispatch and technical teams to ensure quality service delivery.
Qualifications
- Exceptional communication skills, both verbal and written.
- Positive, solutions-focused attitude.
- Prior experience in customer service or inside sales is advantageous.
- Familiarity with computer software and ability to adapt to new systems.
Lex Cooling, Heating, Plumbing and Electric provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
