Job Summary
The Intake Coordinator is responsible for overseeing the initial intake procedures for clients, which includes managing crisis situations and facilitating the registration process for Employee Assistance Program (EAP) services. This role is pivotal in ensuring that clients receive appropriate support while also handling various administrative functions.
Responsibilities
- Manage the client intake process, including crisis triage.
- Facilitate registration for EAP services.
- Perform daily administrative tasks and scheduling.
- Maintain effective communication with both clients and staff to ensure a smooth intake experience.
Qualifications
- Master’s degree in Counseling, Psychology, or Social Work.
- Proven experience in customer service roles.
- Strong organizational skills to effectively manage administrative responsibilities in a clinical setting.
Carle Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
