Job Summary
The Intake Office Coordinator oversees the initial client experience, from welcoming visitors and completing assessments to organizing intake documentation. This role also supports smooth communication across departments, responds to client inquiries, and helps maintain a welcoming, orderly office. Candidates should be fluent in English and Spanish, bring 1–3 years of customer service experience, and be comfortable using Microsoft Office.
Responsibilities
- Greet clients and guide them through the intake process.
- Conduct client assessments and prepare or manage related documentation.
- Coordinate communication between departments to support client needs.
- Respond to client questions and inquiries in a helpful, timely manner.
- Keep the office organized and ensure the environment is welcoming.
Qualifications
- Bilingual fluency in English and Spanish.
- One to three years of customer service experience.
- Proficiency with Microsoft Office.
- Strong organizational skills and the ability to manage intake tasks and client interactions effectively.
The Lisinski Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
