Job Summary
This role is essential for the onboarding of new in-office phlebotomy clients and professionals. It involves preparing client locations for operational launch and providing necessary training, coaching, and support to staff members. The position requires active involvement in specimen collection and processing, as well as ensuring thorough completion of requisitions and documentation.
Responsibilities
- Onboard new phlebotomy clients and phlebotomists.
- Prepare client locations for the service launch.
- Train, coach, and support employees in operational procedures.
- Collect and process biological specimens accurately.
- Complete requisitions and maintain accurate records.
- Address and resolve client and operational issues effectively.
- Travel between assigned locations as necessary.
Qualifications
- Minimum of five years’ experience in phlebotomy.
- Proficient in pediatric and geriatric venipuncture and capillary collections.
- At least two years of experience in a Patient Service Center.
- Data-entry and customer-service experience is required.
- Reliable transportation and a valid driver’s license.
- A clean driving record is essential.
- Flexibility to travel and work varying schedules as needed.
Quest Diagnostics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


