Job Summary
As a product strategy leader, you will guide the direction and development of high-quality software solutions that help grow revenue. You will work across teams to turn complex customer needs into clear product requirements and practical roadmaps, with a particular emphasis on AI integration and workflow automation. Success in this role calls for strong leadership, thoughtful prioritization, and a history of delivering products centered on customer needs.
Responsibilities
- Set product strategy and lead development of high-quality solutions that support revenue growth.
- Partner with cross-functional teams to understand complex customer needs and translate them into actionable product requirements.
- Develop and communicate product roadmaps that align customer needs with product direction.
- Drive product work focused on AI integration and workflow automation.
- Prioritize initiatives effectively and lead teams toward customer-centric outcomes.
Qualifications
- At least 8 years of experience in software product management.
- Strong experience and focus in AI integration and workflow automation.
- Demonstrated leadership capabilities and excellent prioritization skills.
- A proven record of delivering customer-centric product solutions.
ServiceNow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


