Job Summary
The ITAM Analyst will be responsible for managing and enhancing the lifecycle of hardware and software assets, focusing on robust governance and the precision of data. Acting as a subject matter authority on the ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) modules, this role aims to refine workflows and deliver insightful reports to management.
Responsibilities
- Oversee the asset lifecycle processes for both hardware and software to ensure efficiency.
- Ensure data accuracy and governance in asset management practices.
- Utilize expertise in ServiceNow HAM and SAM modules to optimize workflows.
- Provide actionable reporting and insights to leadership to support decision-making.
Qualifications
- A minimum of 4 years of direct experience in IT Asset Management (ITAM).
- Proven expertise with ServiceNow HAM and SAM modules.
- Strong analytical skills to interpret data and provide solutions.
- Excellent communication skills for effective collaboration and presentation.
- Problem-solving abilities to convert business requirements into technical implementations.
Zions Bancorporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
