Job Summary
The IT Support and Endpoint Manager is responsible for the overall management of daily IT operations, including overseeing the service desk and maintaining strong relationships with managed service partners. This position also acts as the primary onsite authority for Microsoft Intune, endpoint management, and handling urgent technical issues that arise.
Responsibilities
- Lead and manage daily IT operations.
- Oversee the service desk operations to ensure effective support.
- Establish and maintain relationships with managed service partners.
- Serve as the onsite subject matter expert for Microsoft Intune and endpoint management.
- Address and manage urgent technical escalations efficiently.
Qualifications
- A minimum of 5 years of progressive experience in IT.
- At least 2 years of experience in a leadership role or service desk management.
- Extensive hands-on knowledge of Microsoft Intune and Microsoft 365.
- Strong understanding of networking fundamentals.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
