Job Summary
The IT Support Specialist is responsible for offering initial technical assistance to both clinical and administrative personnel by addressing hardware and software-related problems. This role involves ensuring that all IT inquiries are handled efficiently and professionally.
Responsibilities
- Manage support tickets effectively, ensuring timely resolution of issues.
- Set up and configure new hardware and software for users.
- Travel to various clinic locations to conduct hands-on repairs and troubleshooting.
Qualifications
- Strong skills in troubleshooting Windows operating systems and Microsoft 365 applications.
- Basic understanding of computer hardware components.
- A valid driver’s license is essential for travel to clinic sites.
- Prior experience in a help desk role or possession of relevant technical certifications is advantageous.
Mountain Land Physical Therapy Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
