Austin, Texas, 78701
Job description
The IT Support Specialist will oversee the support requests from both students and staff, as well as manage account setups and grant system access. This role includes the development of technical documentation and conducting root cause analysis to address ongoing issues. Applicants should possess a background in IT or technical support, exhibit excellent troubleshooting and communication abilities, and demonstrate proficiency in utilizing AI tools for research and documentation purposes. Additionally, candidates must be capable of working autonomously.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
