Job Summary
The IT Support Specialist II is a crucial role responsible for delivering expert technical assistance and troubleshooting services related to workstations, operating systems, and various applications. This position is based in Quantico, Virginia, and requires an onsite presence to effectively support the local IT infrastructure.
Responsibilities
- Provide high-level support for workstation issues, ensuring seamless operation of systems and applications.
- Administer and troubleshoot local and network printers to maintain efficient printing services.
- Collaborate with Systems Engineers and Network Engineers to enhance system performance and resolve technical problems.
- Assist cybersecurity personnel in identifying and addressing potential security threats.
Qualifications
- Proven experience in IT support roles, with a strong understanding of various operating systems and applications.
- Familiarity with administration and troubleshooting of hardware and software issues.
- Ability to communicate effectively with technical and non-technical teams.
Agil3 Technology Solutions, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
