Job Summary
We are seeking an experienced IT Support Specialist II to join our team in Eastern, Kentucky. This role is focused on offering comprehensive support for workstations, operating systems, and applications. The ideal candidate will be responsible for administration and troubleshooting tasks, ensuring optimal functionality for both local and network printers and collaborating effectively with various engineering teams.
Responsibilities
- Provide technical support for workstations, operating systems, and applications.
- Handle troubleshooting and administration of local and network printers.
- Collaborate with Systems Engineers, Network Engineers, and Cybersecurity personnel to resolve complex issues.
- Ensure high levels of system availability and functionality.
Qualifications
- Proven experience in IT support roles, with a focus on hardware and software troubleshooting.
- Strong understanding of operating systems and workstation management.
- Experience in administering network and local printers.
- Ability to work collaboratively with engineering teams and other IT personnel.
Agil3 Technology Solutions, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
