Job Summary
The technician plays a crucial role in overseeing job processes on mainframe, UNIX, and PeopleSoft servers through the use of CA Workload Automation. This position demands prompt action in the event of job failures, thorough documentation of issues encountered, and efficient collaboration with on-call personnel to ensure quick remediation.
Responsibilities
- Monitor job flows across various platforms including mainframe, UNIX, and PeopleSoft servers using CA Workload Automation.
- Swiftly respond to job failures and document encountered issues accurately.
- Collaborate with on-call staff to facilitate the resolution of technical issues.
Qualifications
- A baccalaureate degree in a relevant field.
- Several years of experience in IT service management or operations.
- Proficiency with mainframe utilities, JCL, and enterprise scheduling tools.
City of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
