Twinsburg, Ohio, 44087
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Job description
Job Summary
The Key Account Manager is responsible for managing and nurturing relationships with key clients, ensuring their needs are addressed while driving sales and organizational growth. This role involves strategic thinking and a strong focus on improving customer satisfaction and retention.
Responsibilities
- Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
- Identify growth opportunities within key accounts and implement strategies to maximize sales potential.
- Act as the primary point of contact for any clients’ inquiries or issues.
- Collaborate with internal teams to deliver high-quality service and solutions that meet client needs.
- Monitor industry trends and competitors to provide insights and drive strategic initiatives.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven experience in account management or sales, particularly with key accounts.
- Strong communication, negotiation, and interpersonal skills.
- Ability to analyze data and identify trends for business development.
- Proficiency in CRM software and Microsoft Office Suite.
Location
City, State Zip
Work Arrangement
Remote, Hybrid, or On-site
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
