Job Summary
The Lead Field Service Technician is tasked with overseeing a team of technicians, ensuring the effective delivery of services and providing support for sophisticated automation systems. This role emphasizes the importance of management, training, and adherence to company policies while championing technical excellence in the field.
Responsibilities
- Supervise a team of technicians to guarantee high-quality service.
- Deliver technical support for advanced automation systems.
- Organize and oversee the scheduling of service calls and technician shifts.
- Conduct training sessions to enhance team skills and knowledge.
- Maintain compliance with all internal company standards and policies.
- Promote and uphold a culture of technical excellence within the team.
Qualifications
- A minimum of 4 years of experience in field service engineering, particularly with complex technical solutions.
- Demonstrated leadership abilities with a focus on team management.
- Strong problem-solving capabilities essential for addressing technical challenges.
- A bachelor’s degree in engineering is preferred, highlighting a solid educational background.
Intelligrated provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
