You will lead, coach, and develop a team of Legal Implementation Specialists while overseeing complex customer accounts and delivery risks. Additionally, you will define and implement standardized delivery practices to ensure high-quality, scalable customer outcomes. The role requires 5+ years of experience in client-facing legal tech or B2B SaaS roles, specifically in implementation or professional services. Candidates must possess strong leadership skills, a deep understanding of legal workflows, and the ability to manage complex project lifecycles.
Luminance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
