Job Summary
This role involves leading and nurturing a dedicated employee and labor relations team. The position requires overseeing investigations and providing guidance to both leaders and employees on workplace policies, union-related issues, and adherence to employment laws. A critical aspect is managing intricate employee matters, grievances, and corrective actions, utilizing HR analytics to uncover trends, mitigate legal risks, and enhance overall workplace satisfaction.
Responsibilities
- Lead and develop the employee and labor relations team.
- Oversee the investigation process for employee issues.
- Advise organizational leaders and staff on workplace policies and union matters.
- Ensure compliance with applicable employment laws.
- Manage complex employee concerns and grievances effectively.
- Utilize HR metrics to identify trends and areas for improvement.
- Work to reduce legal risks associated with employee relations.
- Promote improvements in workplace satisfaction.
Qualifications
- Bachelor’s degree in HR, labor relations, business administration, or a related discipline.
- 4–7 years of pertinent experience in employee and labor relations.
- At least five years of experience applying California employment law.
- Strong skills in investigation, coaching, communication, and conflict resolution.
- Leadership abilities and expertise in HRIS and data analysis.
- Experience in a union environment is preferred.
- HR certifications are advantageous.
United Ground Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
