Job Summary
The role of the representative involves acting as the initial contact for patients, handling incoming calls, and coordinating appointment schedules. This position is crucial for ensuring that patients receive timely assistance and accurate information regarding their healthcare needs.
Responsibilities
- Serve as the primary point of contact for patients, managing all incoming communications.
- Schedule appointments efficiently and effectively to meet patient needs.
- Verify patients’ insurance eligibility to facilitate seamless service.
- Document all relevant messages and interactions within the Electronic Medical Records (EMR) system.
Qualifications
- Must possess a High School Diploma or G.E.D.
- Experience in a medical call center environment is required.
- Demonstrated proficiency in using EMR systems is essential.
- Basic arithmetic skills are necessary to manage patient information accurately.
Clinical Associates, P.A. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
