Job Summary
The Medical Office Associate supports the daily operations of a physician practice by providing welcoming, efficient front-desk service and completing administrative and billing tasks. This role helps patients navigate appointments and insurance requirements while keeping office records and processes organized.
Responsibilities
- Greet and receive patients, assist with check-in, and coordinate front-desk activities.
- Schedule appointments and maintain accurate scheduling information using computerized systems.
- Verify insurance coverage and process required authorizations.
- Manage medical records and support the accurate handling of patient information.
- Complete billing-related duties, including collecting patient co-payments.
Qualifications
- High school diploma or equivalent required.
- Prior administrative experience in a physician practice is strongly preferred.
- Strongly desired: proficiency with computerized scheduling tools, electronic medical record (EMR) systems, and Microsoft Office applications.
Atlantic Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
