Job Summary
The Medical Receptionist serves as a crucial link within the practice, addressing patient inquiries, managing complaints, and overseeing appointment scheduling. This position is essential for ensuring the smooth operation of front desk activities and maintaining high-quality patient interactions.
Responsibilities
- Facilitate communication between patients and the practice.
- Manage patient inquiries and resolve complaints effectively.
- Schedule patient appointments accurately and efficiently.
- Maintain precise electronic medical records.
- Verify patient insurance information as needed.
- Perform daily clerical duties at the front desk.
Qualifications
- Strong data entry and computer skills.
- Excellent verbal and written communication abilities.
- Exceptional customer service orientation.
- Ability to thrive in a dynamic, fast-paced work environment.
- Ophthalmology experience is advantageous but not necessary.
- Willingness to work on weekdays and occasionally on Saturdays.
ReFocus Eye Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
