Job Summary
The Patient Access Representative plays a vital role in the healthcare environment by providing excellent customer service to patients. This position involves greeting patients, organizing appointments, and ensuring client records are properly maintained. Additionally, the representative verifies insurance coverage and informs patients about available health benefits and programs.
Responsibilities
- Welcome and assist patients as they arrive for appointments.
- Manage and schedule patient appointments efficiently.
- Maintain the accuracy and completeness of patient charts.
- Verify patients’ insurance eligibility and coverage details.
- Educate patients regarding health benefits and available programs.
Qualifications
- Minimum of one year of experience working in a medical office.
- Familiarity with HIPAA regulations and compliance requirements.
- Experience in verifying and sequencing various types of insurance, including Medicare, Medicaid, and private plans.
Choctaw Nation of Oklahoma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
