Job Summary
The role involves overseeing the processing of incoming Release of Information (ROI) requests and managing front desk duties related to patient inquiries. The specialist must maintain a high standard of accuracy in handling Protected Health Information (PHI) while complying with stringent HIPAA regulations and meeting specified turnaround times. This is an entry-level position designed for a quick learner who is reliable and can thrive in a dynamic work setting.
Responsibilities
- Manage and process incoming Release of Information (ROI) requests.
- Handle front desk operations and assist with patient inquiries.
- Ensure accurate processing of Protected Health Information (PHI) in compliance with HIPAA guidelines.
- Meet established turnaround time requirements for information requests.
- Uphold confidentiality standards and maintain a professional appearance.
- Follow both organizational and client-specific procedures effectively.
Qualifications
- Entry-level position; a willingness to learn quickly is essential.
- Dependability and a strong understanding of confidentiality are crucial.
- Ability to work efficiently in a fast-paced environment.
- Demonstrated capability to adhere to established procedures.
Healthmark Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
