Job Summary
The MedTech Field Service Technician position involves on-call and per diem responsibilities based in the Eugene/Portland, OR area. This role is pivotal in delivering support and maintenance services for medical technology equipment, ensuring optimal operational capacity and performance to meet the specific needs of healthcare clients.
Responsibilities
- Conduct bi-annual or annual preventative maintenance activities as mandated by customer agreements.
- Assist with troubleshooting and repair of medical equipment as needed.
- Provide exceptional customer service to healthcare professionals and institutions.
- Support the installation and configuration of medical technology devices.
- Document all service activities and customer interactions accurately.
Qualifications
- Relevant background in healthcare or field service domains.
- Experience or education in engineering, biomedical engineering, or maintenance.
- Strong customer service skills with a focus on client satisfaction.
- Ability to work independently and respond promptly to calls as required.
IQVIA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
