Job Summary
The Assistant Manager leads day-to-day operations and service delivery at the Member Relationship Center. This role supports strong staff performance, responsible budget management, and compliance with applicable financial regulations, while helping ensure an excellent experience and high satisfaction for members.
Responsibilities
- Oversee daily operations and service delivery at the Member Relationship Center.
- Coach and support employees, monitor performance, and promote effective service to members.
- Manage budgets and help ensure resources are used responsibly.
- Maintain compliance with financial regulations and applicable requirements.
- Contribute to high levels of member satisfaction.
Qualifications
- At least two years of experience in the retail financial services industry.
- A minimum of two years of supervisory experience.
- High school diploma required.
- Ability to obtain the Certified Credit Union Financial Counselor designation within 24 months.
WEOKIE Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
