The Mobile App Coordinator will support customers in configuring their branded apps, guiding them through navigation, and resolving any issues via phone, email, and chat. This role involves addressing login, account management, and payment concerns while keeping precise documentation of customer engagements. Ideal candidates will demonstrate outstanding communication skills, robust problem-solving capabilities, and a commitment to customer satisfaction. Experience in customer support within a technology setting is highly desirable.
iClassPro Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
