Job Summary
This role involves facilitating the transition of new residents into Independent Living and Assisted Living facilities. The focus is on managing various aspects including paperwork, communications, and logistical arrangements required for a smooth move-in process.
Responsibilities
- Oversee the transition process for new residents, coordinating necessary paperwork and communication.
- Work together with internal teams and external vendors to ensure apartments are prepared for incoming residents.
- Address the specific needs of residents during their move-in and assist with tours when required.
- Ensure all essential documentation is completed accurately and in a timely manner.
Qualifications
- An associate or bachelor’s degree in business, marketing, healthcare administration, social services, or a closely related discipline, or equivalent work experience.
- Excellent communication and interpersonal skills are crucial.
- Demonstrated compassion, patience, and emotional intelligence when dealing with residents.
- High attention to detail and the ability to manage multiple tasks effectively.
- Familiarity with CRM systems, Microsoft Office, and EMR; prior experience in a similar role is preferred.
The Osborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
