Provides reception and customer service, responds to general veteran inquiries, and routes complex matters to the appropriate staff. Supports office operations by preparing documents, maintaining records, distributing mail, scheduling appointments, processing routine transactions, and assisting National Service Officers. Requires a high school diploma or equivalent and 0–7 years of administrative or clerical experience, along with basic proficiency in Microsoft Word, Outlook, and Excel. Candidates should have strong communication and customer service skills, attention to detail, the ability to manage multiple tasks and maintain confidentiality; knowledge of legal or medical terminology is preferred.
Disabled American Veterans provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
