Job Summary
The Clinical Specialist plays a crucial role in patient care by facilitating examinations and conducting diagnostic assessments. This position involves thorough documentation of results within the electronic medical record (EMR) system and acting as an intermediary between patients and optometrists to ensure smooth communication. The Clinical Specialist is also responsible for managing patient flow and providing support for both in-person and remote eye examinations.
Responsibilities
- Prepare patients for various examinations.
- Conduct diagnostic tests and accurately document findings in the EMR.
- Serve as the link between patients and optometrists, enhancing patient interactions.
- Oversee patient flow to optimize clinic efficiency.
- Assist with onsite as well as remote eye exams.
Qualifications
- Minimum of one year experience in an optical or healthcare environment.
- High school diploma or GED is required.
- Strong customer service skills with a focus on detail.
- Ability to thrive in a fast-paced work setting.
Visionworks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
