Job Summary
The Patient Access Associate plays a crucial role in the healthcare system by overseeing patient intake processes, managing registration, and executing insurance verifications. In addition to these responsibilities, the associate offers financial counseling and handles scheduling tasks. This position is integral to ensuring that patients receive efficient service while complying with healthcare regulations.
Responsibilities
- Manage the intake and registration of patients.
- Conduct insurance verification to ensure coverage is in place.
- Provide financial counseling to patients as needed.
- Coordinate scheduling for patient appointments.
- Carry out administrative duties, including documentation.
- Oversee Electronic Medical Record (EMR) management.
- Ensure adherence to applicable healthcare regulations.
Qualifications
- High School Diploma or GED is required.
- Preferred: One year of experience in customer service or within a healthcare environment.
Inova provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
