Job Summary
This position involves delivering telephone triage and nursing support to patients in hospice care and their families. The role focuses on evaluating symptoms, addressing urgent healthcare needs, and discerning when on-site medical assistance is required.
Responsibilities
- Provide assessment of patient symptoms and prioritize urgent needs.
- Determine the necessity of in-person care based on patient conditions.
- Coordinate with on-call nursing staff and the interdisciplinary team.
- Document all call interactions and nursing assessments meticulously.
- Offer education and emotional support to patients and families.
- Participate in quality improvement initiatives within the team.
Qualifications
- Must have graduated from an accredited nursing program.
- Possession of an active RN license in a Nurse Licensure Compact state is required.
- A minimum of three years of experience in clinical nursing is required.
- At least two years of experience in hospice, oncology, long-term care or home health is preferred.
- Having a BSN is desirable.
- Strong preference for candidates with telephone triage experience.
- CPR certification is necessary.
- Proficiency in EMR systems and Microsoft Office is expected.
- Ability to fulfill work-from-home obligations as specified.
Gentiva provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
