Job Summary
The Patient Access Representative plays a crucial role in the patient experience by handling various processes such as registration, scheduling appointments, and facilitating discharge procedures. This position emphasizes the importance of maintaining precise demographic and insurance records, while also managing aspects related to patient financial responsibilities and obtaining necessary medical authorizations in adherence to hospital protocols.
Responsibilities
- Perform patient registration, ensuring the accuracy of demographic and insurance information.
- Schedule appointments and manage discharge processes efficiently.
- Administer patient financial liability collections while fostering a positive patient experience.
- Obtain medical authorizations in compliance with established hospital standards.
Qualifications
- High School Diploma or GED required.
- A minimum of 0-1 years of experience in a customer service or administrative medical position.
- Proficient typing skills with a minimum speed of 35 words per minute.
- Able to thrive in a fast-paced hospital environment.
Conifer Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
