Job Summary
The Patient Access Specialist plays a crucial role in overseeing patient intake processes, facilitating registration, and conducting insurance verification. This position is also responsible for offering financial guidance and managing scheduling services efficiently. Additionally, the specialist will coordinate necessary documentation, address patient inquiries, and provide support to multiple departments within the Inova Health System.
Responsibilities
- Manage the patient intake and registration process.
- Conduct insurance verification to ensure eligibility and coverage.
- Provide financial counseling to patients regarding their options.
- Oversee scheduling services to optimize patient appointments.
- Coordinate essential documentation for patient services.
- Address and resolve patient concerns effectively.
- Support various departments within the Inova Health System as needed.
Qualifications
- High school diploma or GED is required.
- A minimum of one year of experience in patient access or a related field is essential.
Inova Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
