Job Summary
The Senior Patient Access Specialist is responsible for overseeing front desk functions, facilitating patient registrations, and managing appointment scheduling. This role is instrumental in coordinating the workflows associated with behavioral health intakes, acting as the main contact for patients and their families to ensure they have efficient access to oncology-focused counseling and clinical assistance.
Responsibilities
- Oversee daily operations at the front desk
- Handle patient registration processes
- Manage and schedule appointments
- Coordinate behavioral health intake workflows
- Serve as the primary liaison for patients and their families
- Ensure patients have effective access to oncology counseling services
Qualifications
- A minimum of 2 years’ experience in patient access roles
- High school diploma or GED required
- Proficiency in Epic software preferred
- Experience with behavioral health screenings or in complex clinical environments is highly desirable
Inova provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
