Job Summary
The Senior Patient Access Specialist plays a crucial role in overseeing the intake processes for behavioral health, coordinating patient schedules, and managing care for oncology patients. This position involves performing mental health assessments, ensuring adherence to safety protocols, and promoting effective communication between patients and healthcare teams.
Responsibilities
- Manage the intake process for behavioral health patients.
- Coordinate the scheduling of patient appointments.
- Support care coordination efforts for oncology-related patients.
- Administer mental health screenings as part of patient assessments.
- Monitor and uphold safety measures and protocols.
- Facilitate effective communication between patients and clinical staff.
Qualifications
- A minimum of 2 years of experience in patient access roles.
- High school diploma or GED is required.
- Proficiency in using the Epic electronic health record system is preferred.
- Prior experience in behavioral or mental health services is highly sought after.
Inova Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
