Job Summary
The Senior Patient Access Specialist serves as a key expert in patient intake, registration, and documentation processes. This role entails guiding and mentoring team members while managing various aspects of patient access. The specialist is integral in addressing escalated issues, performing workflow audits, and maintaining adherence to healthcare regulations.
Responsibilities
- Oversee patient intake and registration procedures.
- Ensure documentation is accurate and compliant with healthcare standards.
- Mentor and support junior staff members.
- Handle escalated patient access issues effectively.
- Conduct audits of workflows to ensure efficiency and compliance.
Qualifications
- A high school diploma or GED is required.
- At least two years of experience in patient access is mandatory.
- Strong understanding of healthcare administrative functions and regulatory guidelines.
Inova Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
