Welcome patients, visitors, and employees; guide patients through check-in and registration; update demographic and insurance records; schedule appointments; and collect copayments. Address questions and concerns, provide service recovery, coordinate with internal teams, and maintain organized waiting and work areas. A high school diploma, GED, or equivalent is required, along with being at least 18 and authorized to work in the United States. Applicants need strong English communication and interpersonal skills, basic digital literacy, attention to detail, reliability, and the ability to learn required software and procedures.
Emory Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
