Job Summary
The role involves responding to crisis hotline calls related to mental health, evaluating safety levels, and determining the appropriate support needed. Collaborating with a Peer Engagement Specialist for community interventions is also part of the job, ensuring that individuals receive the least-restrictive crisis assistance possible. Follow-up care and accurate documentation of services rendered are essential components of this position, along with a commitment to professional growth and effective community outreach.
Responsibilities
- Respond promptly to mental health crisis hotline inquiries.
- Assess the safety and needs of callers to offer appropriate support.
- Conduct community interventions in conjunction with a Peer Engagement Specialist as necessary.
- Provide crisis support that emphasizes the least-restrictive options.
- Document service delivery and follow-up care accurately.
- Engage in professional development to enhance skill sets.
- Participate in community outreach initiatives to raise awareness of mental health resources.
Qualifications
- A minimum age of 23 years.
- Possession of a valid driver’s license.
- Availability to work Saturdays from 6:45 a.m. to 3:15 p.m.
- Educational background options include a high school diploma or GED paired with five years of supervised clinical experience, or a bachelor’s/master’s degree in a related field, or an unrelated bachelor’s degree complemented by two years of supervised clinical experience.
Thresholds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
